Several Parkview Health facilities and physicians were recently recognized with the 2014 Professional Research Consultants (PRC) Excellence in Healthcare Awards. The awards are based on patients’ perception of care and were presented to Parkview Health leaders at the PRC Excellence in Healthcare Conference in St. Louis.
Parkview LaGrange Hospital received two Five-Star awards, one for Inpatient Services – pain management and another for Laboratory – overall quality of care.
Four-star awards were received in recognition of the overall quality of care for three of the hospital’s service areas: Emergency Department, Inpatient Services, and Outpatient Services.
Five-star award winners scored in the top 10 percent in the PRC national client database for 2013. These awards are based on the percentage of patients who rate the facility, healthcare provider, outpatient service line, or inpatient unit “Excellent” for the Overall Quality of Care provided. Four-star award winners scored in the top 25 percent. The data was collected through phone interviews conducted by PRC, which is a nationally-known healthcare marketing research company headquartered in Omaha, Neb.