Real Living Homes and Beyond has announced that Jody Holsinger, Cynthia Hostetler, Joy Sharp, Sandy Baughn and Pam Farber have received the national Premier Service award for providing superior customer service to home buyers and sellers in LaGrange County.
“As the name implies, Jody, Cynthia, Joy, Sandy and Pam are now members of an elite group of real estate professionals recognized nationally for providing incredibly high levels of customer service to local clients,” said Real Living Real Estate President Robert McAdams Jr. “With our survey program, buyers and sellers are asked to complete a survey evaluating the service they receive and these ladies received one of the company’s highest rankings.”
To qualify for the award, they had to receive a minimum 97 percent customer satisfaction rating. The office has received a Diamond Elite award with a satisfaction rating of more than 97 percent.
Premier Service is one of the most comprehensive and effective customer service programs in the real estate industry. Through the program, Real Living Real Estate’s agents put in writing, up front, the services they will perform. Following the transaction, Real Living Real Estate asks customers to honestly rate their performance through a written survey from an independent third party.